Terms and conditions

 

Good Events – San Francisco, CA. 2,018 – 2,019.

 RENTAL AGREEMENT, TERMS AND CONDITIONS/WARRANTY:

  1. BY SIGNING THIS CONTRACT, COMPLETING THE PAYMENT OF YOUR INVOICE ONLINE AND/OR ACCEPTING THE DELIVERY FOR OUR RENTAL ITEMS, CUSTOMER AGREES TO ALL OUR TERMS AND CONDITIONS SHOWN ON THIS CONTRACT AND AT https://goodevents.com/terms-conditions/. CUSTOMER ACKNOWLEDGES THAT IS TAKING FULL RESPONSIBILITY TO MAINTAIN, PROTECT, CLEAN, RE-STACK AND RETURN IN GOOD ORDER ALL RENTED ITEMS AND ACCESSORIES LISTED ON THE INVOICE AND AT SPECIAL INSTRUCTIONS/COMMENTS ON BOTTON LEFT SIDE FROM OUR INVOICE THEN ALSO CUSTOMER AGREED TO PAY THE INVOICE IN FULL AS AGREED AND ANY REMAINING BALANCE AS AGREED. PLEASE NOTE THAT, WE WORK ON PRE-PAID ORDERS AND OUR DRIVERS DOESN’T CARRY ANY CASH, WE DON’T DELIVERY OR MAKE ANY RESERVATION IF PAYMENT IS NOT RECEIVED ON TIME, PLEASE DO NOT ASSUME AND CONSIDERATE YOUR QUOTE AS A RESERVATION WITHOUT THE PAYMENT. YOU MOST PAY THE INVOICE/QUOTE IN FULL AND BEFORE IT EXPIRES IN ORDER TO GET YOUR QUOTE TURN INTO A RESERVATION, ALSO FOR BIG ORDERS IF WE AGREED TO PAY IN PAYMENTS HAS TO BE PAID IN FULL 2 WEEKS BEFORE OF THE DELIVERY DATE, OTHERWISE WE WON’T DO THE DELIVERY AND NO REFUNDS WILL BE HONORED.  PRIOR THE DELIVERY IN MOST CASES IF NOT SPECIFIED ON THE INVOICE ALL ORDERS DEPOSIT AND/OR 1ST PAYMENT RESEVATIONS ARE NON-REFUNDABLE.  WE DO A LABOR CHARGE FOR SETUP AND BREAKDOWN EQUIPMENT, RATES ARE FAIRLY AND AVAILABLE UPON REQUEST. A KNOCK DOWN FEE WILL RESULT IF RENTAL ITEMS ARE STILL UP. Please unfold chairs & tables and stack it back the same way it was delivered.
  2. CUSTOMER ACKNOWLEDGES AND ASSUMES FULL RESPONSIBLE FOR ALL RENTED ITEM TO PERFORM IN SAFE OPERATION AND PROPER USE, ALSO ARE FULLY RESPONSIBLY FOR ANY DAMAGE OR INJURY IT MAY CAUSE AND TO PAY FOR ALL LOSS, DAMAGE, REPAIRS, SHIPPING, LABOR, AND ANY OTHER IF NOT LISTED. ***ORDERS CUTOFF TIME IS NORMALLY AT 4PM***
  3. OUR MINIMUM CANCELLATION/RE-STOCKING FEE IS 10% FOR ALL ORDERS but IF THE CANCELLATION OCCURS 5-8 BUSINESS DAYS BEFORE THE DELIVERY DATE THE FEE WILL INCREASE TO 20%. IF THE CANCELLATION OCCUR FROM 4-0 DAYS PRIOR DELIVERY DATE NO REFUND WILL BE HONORED AT ALL.” NO EXCEPTIONS”. NOTE THAT ALL ITEMS RENTED FROM THIRD PARTIES BUT THROUGH GOOD EVENTS WON’T HAVE ANY REFUND. DEPOSIT RESERVATIONS ARE NOT REFUNDABLE “NO EXCEPTIONS” – We reserve on paid invoices only, quotes are subject to availability and conditions may change without any notice –
  4. WE DELIVER TO BUSINESS AND THEIR LOADING DOCKS, LOBBIES, OFFICES ALSO DO HOME BUILDINGS (MUST READ ALSO #5 POLICY BELOW), PARKS, VENUES, RESIDENTIAL HOMES AND THEIR BACKYARD, SIDE YARD, FRONT OF HOUSE AND GARAGE, WE DON’T DELIVERY INSIDE HOUSES UNLESS YOU HAVE AN EASY ACCESS WITH RAMPS-NO STEPS SO OUR DOLLIES CAN GO DIRECTLY BUT IF THIS IS THE CASE WE ABSOLUTELY DON’T TAKE ANY RESPONSIBILITY IF FLOOR, FURNITURE, WALLS, HOME EQUIPMENT OR DECORATION GETS DAMAGE UNINTENTIONALLY FROM OUR CREW OR EQUIPMENT DOLLIES. ”ALL” OUR DELIVERIES ARE WITH FLEXIBLE WINDOW TIME OF 2-3 HOUR AND MORE A PREFERRED OR STRICT DELIVERY TIME HAS ADDITIONAL CHARGE VARIES FROM $15.00 – $200.00. IF YOU FAIL TO COMPLY WITH ANY OF OUR DELIVERIES THE DRIVER WILL CONTINUE WITH HIS ASSIGNED ROUTE AND GOOD EVENTS WILL BE TREATED AS FINAL. Re-deliver Minimum fee is $75.00 no time guaranteed on the SAME DAY and IF IT GO AFTER HOURS WILL INCUR IN ADDITIONAL COST. PLEASE NOTE THIS, WE DON’T RESERVE AND DELIVERY ON UNPAID ORDERS, PAYMENTS HAS TO BE RECEIVED A LEAST 2-3 DAYS IN ADVANCE FOR US TO BE ACCEPTED. (MUST READ #5 POLICY)
  5. CUSTOMER IS RESPONSIBLE TO ADVISE US AT THE TIME OF RESERVATION TO GET AN ACCORDING CHARGE FOR ANY INTENSIVE LABOR OR EXTRA WORK REQUIRED FOR OUR EQUIPMENT TO GET DELIVERY, THAT INCLUDES, STAIRS (MORE THAN 1), LONG DISTANCES (MORE THAN 30’) FROM OUR TRUCK, RISE BUILDINGS, ELEVATORS, DOWN OR UP PATHWAYS-ROADS AND HILLS, THIN ENTRANCES WHERE OUR DOLLIES WONT FIT, SLIPPERY SURFACES, UNSAFE AND/OR UNEVEN ROADS OR PATHWAYS, ADDITIONAL LABOR/TIME CHARGES, and WE CAN DECLINE TO DO THE DELIVER OR SERVICE WITH NO REFUND IF CUSTOMER DIDN’T ADVICE US ON TIME, WE ARE RUNNING ROUTES ON AN STRICTLY SCHEDULE and ANY LAST MINUTE INTENSIVE LABOR ON DELIVERIES IF IS APPROVED BY Good Events Management FOR US TO DO IT will result and a increased fee. THIS RULE ALSO APPLIES TO ANY SITUATION ABOVE MENTIONED AND FOR UNSAFE SITUATIONS REPORTED FROM OUR DRIVER. CUSTOMER ACKNOWLEDGES THAT TO HAVE A SAFE AND EASY ACCESS TO THEIR LOCATION INCLUDING ACCESS DOORS, GATES, GARAGES, DOOR FENCES AND ALL THIS TO HAVE A LEAST 40” WIDE SPACE TO FIT OUR EQUIPMENT AND TO USE OUR DOLLIES.*make sure OUR STAGE PLATFORMS can be accommodated on doorways, elevators and stairways*
  6. Good Events MAKES NO WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR PARTICULAR PURPOSE, OR ANY WARRANTIES, EXPRESSED OR IMPLIED.
  7. THIS RENTAL CONTRACT FORMS THE SOLE AGREEMENT BETWEEN THE CUSTOMER AND Good Events. THE CUSTOMER AGREES TO INDEMNIFY AND HOLD Good Events HARMLESS FOR ANY CLAIMS FROM CUSTOMERS USE OR MISUSE, INCLUDING ANY THIRD PARTIES FOR LOSS, INJURY, AND DAMAGE TO PERSONS OR PROPERTY ARISING OUT OF THE CUSTOMER’S NEGLIGENCE OR OPERATION INCLUDING LEGAL COSTS INCURRED IN DEFENSE OF SUCH CLAIMS.
  8. OPERATORS SHOULD READ ALL WARNINGS AND INSTRUCTIONS FOR OUR EQUIPMENT (SAFETY INSTRUCTIONS) AND/OR IS RESPONSIBLE TO CONTACT US IMMEDIATELY AT 510 244-7921 FOR ANY QUESTION BEFORE TO OPERATE AND START USING OUR EQUIPMENT. ***For safety reasons Regular Tents won’t be installed if winds are or will be exceeding the 10-13mph, no exceptions. If winds exceeds this range please exit securely until it get down. Our High Peak Tents are rated to support more but call us to get more details please***
  9. RETAKING OF EQUIPMENT: IF CUSTOMER FAILS TO RETURN ALL RETURNED ITEMS UPON AGREED TIME, CUSTOMER AGREES TO PAY FOR ALL ADDITIONAL CHARGES. IF CUSTOMER REFUSES TO RETURN RENTED ITEMS, THE CUSTOMER AGREES THAT Good Events AND ITS AGENTS MAY TAKE ALL REASONABLE ACTIONS NECESSARY TO RECOVER RENTED ITEMS WITHOUT PRIOR NOTICE OR LEGAL PROCESS. CUSTOMER AGREES TO PAY ALL ATTORNEY FEES AND COURT COST INCURRED BY GOOD EVENTS BY ENFORCING THESE TERMS.
  10. Inflatable’s games is the sole responsibility of the CUSTOMER and/or the ORGANIZATION HOLDING THE EVENT WHICH ACKNOWLEDGES THAT A POSSIBILITY OF INJURY MAY HAPPEN AT ANY TIME AND IS FULLY RESPONSIBLE TO PROVIDE THE PROPERTY AND ADULT SUPERVISION AT ALL TIMES WHEN OPERATING OR WHEN IN POSITION OF OUR EQUIPMENT. FOLLOW ACCORDING TO THE RULES GIVEN FROM THE RENTAL PARTY PRIOR TO EVENT IN WRITTEN INSTRUCTION OR IN VERBAL. If have any questions please ASK the driver or contact us at 510.244.7921 before to operate our equipment. CUSTOMER AGREED TO BE FULLY RESPONSIBLE FOR ANY DAMAGE, LOSS INJURY OR DEATH.
  11. RELEASE AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: In consideration of, the foregoing lease, CUSTOMER acknowledges and agrees for himself, herself, itself and any personal representatives, that (s)he assumes full responsibility for the safe use and operation of the PROPERTY leases herein during the entire time that the PROPERTY is under CUSTOMER’S care, custody or control. CUSTOMER warrants and represents that he, she, or it will, at all times, supervise the safe use and operation of the PROPERTY leased herein. CUSTOMER further agrees that he/she/it is responsible for the full value of the PROPERTY leased herein the event the PROPERTY is lost, stolen or damaged while in CUSTOMER’S care, custody or control. GOOD EVENTS makes no warranties or representations express or implied, about the safety of any or the PROPERTY leased. Good Events is NOT responsible for any injury, accident or death when using our equipment, Inflatable’s Bounce Houses & Water/Dry Slides or games. CUSTOMER waives all rights to GOOD EVENTS for any injury a child/adult may suffer due to negligence or any other cause. If have any questions call us immediately before to use of our properly OR stop using it and get answer on your questions in order to prevent any loss, injury or death. Don’t hesitate to contact us at 510-2447921. For any medical emergency call 911.
  12. OTHER RULES AND CAPACITY: Safety First. Children’s safety depends on the presence of adult supervision while INFLATABLE/SLIDER UNIT is in use. Keep age and size of groups compatible that only kids of the same age group should be on the bouncy house & water slide at one time. SOMERSAULTS, HORSEPLAY, WRESTLING, AND FLIPS ARE NOT ALLOWED also NO SHOES, NO FOOD, NO DRINKS, NO SHARP OBJECTS, NO SILLY STRING ALLOWED – for “SLIDES” TO AVOID THE RISK OF SERIOUS INJURY OR DEATH, ALWAYS SLIDE WITH YOUR FEET FIRST AND NEVER SLIDE ON YOUR KNEES, STOMACH, OR HEAD FIRST. DO NOT JUMP OFF OR DIVE OFF THE SLIDE. Keep Children away from any gas generators or air pumps blowers – In extreme windy conditions please get kids out safely and deflate the unit also can call us for instructions 510-244-79-21 —
  13. INFLATABLES HAVE NO REFUNDS AFTER THE RESERVATION IS MADE BUT IN CASE THERE IS A PROBABILITY OF RAIN, CUSTOMER CAN GET INFLATABLE REFUNDED FOR 90% (10% Cancellation fee) IF CALL FOR CANCELLATION 24HRS BEFORE THE DELIVERY DATE, AFTER THAT TIME OR WHEN THE DELIVERY HAS BEEN ARRIVED OR HAS BEEN MADE THERE IS “NO” REFUNDS. REMEMBER THE INFLATABLE WILL ACCUMULATE WATER “SAFETY FIRST” PLEASE REMOVE ASAP ALL OCCUPANTS (be careful will be slippery) AND LEAVE UNIT INFLATED WHEN AIR BLOWER IS IN A SAFE CONDITION, OTHERWISE TURN OFF AND UNPLUG BLOWER AND COVER IT TO AVOID DAMAGE. WHEN RAIN STOPS YOU HAVE TO CLEAN AND DRY THE UNIT WELL WITH TOWELS BEFORE TO RE-ENTER AND PLAY. IF WIND EXCEEDS 10 MPH PLEASE STOP USING IT AND DEFLATE IMMEDIATELY.     For question call us at (510) 244-7921 or help@goodevents.com.     ***We Reserve the Right to Refuse Service to anyone***
  14. Note: Images shown on this website are for reference only and actual item may look different.

 

-We reserve the right to refuse service to anyone-

 

 

 

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